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Cost Per Mille (CPM)

The cost to serve one thousand ad impressions, the base unit of media pricing.

Formula

CPM = (Total Media Cost / Total Impressions) x 1,000

What CPM actually means

CPM is the price of attention before anything happens with it. It is an input cost rather than a performance metric, which is exactly why it belongs in a board conversation about efficiency: when CAC rises, CPM inflation is one of the few explanations entirely outside the company's control. Auction-based platforms price by demand, so CPMs climb in competitive quarters no matter how good the marketing is.

Worked example

A campaign spends 18,000 dollars and serves 3,000,000 impressions, so CPM is 6 dollars. If the same audience costs 9 dollars in the fourth quarter, the team needs a 50 percent improvement in conversion rate just to hold CAC flat.

Why the board cares

When a marketing leader has to explain rising CAC, separating CPM inflation from execution decline is the difference between a market problem and a management problem. Boards accept the first and act on the second, so that split needs to be in the deck before anyone asks for it.

Common mistakes

  • Reading a low CPM as efficiency when it usually indicates low-quality or low-intent placements.
  • Comparing CPMs across formats and platforms as though a video impression and a display impression are the same unit.
  • Failing to separate CPM inflation from conversion decline when explaining a CAC increase.

Related terms

Back to the full marketing glossary

Next step

Make the number move

If CPM is the metric under pressure in your next board meeting, the work usually starts with analytics and reporting.

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